Reviewed by Sasha Božič, Licensed Customs Broker

Every duty drawback claim has to be backed by records that tie each export to an eligible import, and those records must be kept for three years after the claim liquidates. CBP can request them at any time during that window, and claims that cannot be supported get reduced or denied. Good recordkeeping is what makes a large claim safe.
Three years from the date the drawback claim liquidates, or longer where another law requires it. Because claims can reach back five years of imports and liquidation can take time, the oldest records behind a claim can end up being kept for close to a decade.
Who has to keep the records? The claimant, and in a supply chain, each party that transferred the goods keeps its own transfer records.
What happens if a record is missing? CBP denies the part of the claim that depends on it.
Caspian builds the claim file as we match, with every line traceable to its source documents. See our export documentation guide or the full duty drawback guide.
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