Reviewed by Sasha Božič, Licensed Customs Broker

The exporter or destroyer of the goods holds the right to claim duty drawback by default. The importer can claim when it exports the goods itself or holds the exporter's written waiver, and the right can pass down a supply chain through transfer records. You do not have to be the importer of record to claim drawback. You do need a documented chain from the duty that was paid to the export that happened.
The party that exports or destroys the merchandise is the default claimant. That might be a brand shipping to foreign customers, a distributor selling abroad, or a manufacturer exporting finished goods.
In a longer chain, each transfer of the goods needs a record kept by the company that transferred them, under 19 CFR 190.10. The record shows the import entry, the quantity, the duty paid and who received the goods. The claimant also needs a waiver of the right from anyone else in the chain who could claim. See our guide to transfer records.
Do I need an ACE account to claim? Claims are filed in ACE, usually by a licensed customs broker on the claimant's behalf.
Can two companies claim the same duty? No. Only one claim can be paid on the same designated import duty, which is why the waivers matter.
Caspian maps who holds the drawback right in your supply chain, prepares the waivers and transfer records, and files the claim. See our duty drawback services or the full duty drawback guide.
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